| Customization: | Available |
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| After-sales Service: | Lifetime Technical Support |
| Warranty: | 1 Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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3.Warranty period: one year warranty, long life time after-sales service.
FAQ
1. Q: How about the after-sales service?
A: Our machines have one year guarantee, life-long maintenance.We have a strong team, special for after-sales service. We can arrange engineers to do service for you.
2. Q: Are you a factory or trading company?
A: We are a factory in this field nearly 10 years.
3. Q: Where is your factory located? How can I visit there? A:Our factory is located in Ruian City, Zhejiang Province, China, near to the Wenzhou airport. You can fly to Wenzhou airport directly or take train to Ruian Station.
4. Q:How does your factory do regarding quality control?
A:Quality is our invariable topic,it is the basement of company's development.From the beginning of opening company,we especially focus on quality job.Our hotmelt adhesive coating equipment have passed CE and SGS certification.
5.Q:What information should I let you know if I want to get quotation?
A:-the details of your products,such as substrate,adhesive material,coating width etc.
if it is possible,please provide us the pictures or the design drawings,our designer will analyze your samples and give you exact details.
FAQ
1. Q: Are you a factory or trading company?
A: We are a factory and we have years of experience of manufacture of rewinding and cutting machines.
2. Q: Does the machine be able to cut different size of tapes?
A: Yes absolutely, you can set any width by the PLC controler.
3. Q: Do you make machines according to specifications?
A: Yes,we do design different machines for special purpose.
4. Q: Do you have the manual book?
A: Yes, and if necessary, our engineers are available to service overseas. And our machines are highly automatic and easy to operate.
5. Q: How long does it usually take you to make the delivery?
A:As a rule, we deliver our machine within 1 month, and of cause it will take longer for special orders, but in no case would it take longer than 3 months.
6. Q: The voltage in our country is different from yours,does the machine can be changed?
A:Yes, we can make the change for customers.
7. Q: How about your warranty?
A: One year, wearing parts not included.
Should you have some other details not sure? such as videos,specification, components, working process, payment terms etc, please don't hesitate to contact Mr.Ryan as following:
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